Frequently Asked Questions
Everything you need to know about our heavy-duty tools and services.
What is the standard shipping time for heavy equipment?
Standard orders are processed within 1-2 business days. Depending on your location and the weight of the tools, delivery typically takes between 3 to 7 business days via our freight partners.
Do Strong Hand Tools come with a warranty?
Yes, all our professional-grade tools are backed by a 12-month limited warranty against manufacturing defects to ensure your workshop remains productive.
Can I return a tool if it doesn't fit my project needs?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA) process.
Do you offer bulk discounts for industrial workshops?
Absolutely. For large-scale procurement or outfitting a new facility, please reach out to our sales department for a customized quote based on your volume requirements.
What payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers for high-value industrial orders. Secure financing options are also available at checkout.
Are your tools compatible with international power standards?
Our manual clamping and welding tools are universal, but for powered equipment, we offer both 110V and 220V versions. Please check the product specifications before purchasing.